A shower overflowed on the top floor of this beautiful Hotel located at Lake Sumter Landing square-The Villages, Floridacausing damaged to all 4 floors. Ceilings gave way to the amount of water andmultiple rooms, hallways even the 1st floor kitchen and pool baths were affected. SERVPRO of Ocala arrived within 30minutes of the call. Crews begin the emergency water mitigation services and within hours all areas that suffereddamages where being stabilized.8 days later Ms. Kitt, General Manager for the Hotel signed the SERVPRO Certificate of Satisfaction. SERVPRO of Ocala is very proud of all our Crew Chiefs, Technicians and Jacob Cox, Project Manager who guided crew, Hotel Managementalong with Insurance Professionals to asuccessful outcome.