What our Customers say...
Great job!!! We appreciate your team at recent flooding in Crystal River. Thanks!
Recently purchased a resale home in the area and discovered -- after closing -- that the inspector failed to see that one of the base kitchen cabinets had been previously damaged by a leak from a faulty dishwasher. Worried there might be mold festering in the kitchen. Mike Webb of SERVPRO Ocala came to view the situation and assured me all was fine -- I expected the worst. No remediation needed according to Mike. Thank you for your concern, professionalism and honesty! Will use your services if ever the need arises!
I'm an owner at Terry Harris Insurance in Belleview, FL and Mike Webb at SERVPRO of Ocala has been fantastic at taking care of our clients when they have homeowners claims. They can handle any claim for you from small water damage all the way up to large damages including replacing windows, walls, a roof, etc... They will deal with your insurance company so you don't have to. I would strongly recommend calling Mike if you need help with a claim.
Thank you Mike. SERVPRO has been truly exceptional. I genuinely appreciate it.
Washing machine hose broke and came home to water throughout the house. Called SERVPRO and they were there in 30 min. The water was cleaned up and the dryers were in place in less the 2 hours. Robert and his crew made a bad scenario very tolerable with their prompt attention and helpful advice. Would very much so recommend this company to anyone in our position.
Jacob and your staff was professional and answered any questions I or the university personnel asked. Great job!
"Ryan, Robert, Rhonda and David where absolutely polite, did a great job and hard working"
"I can't believe what a wonderful job SERVPRO of Ocala did in helping me restore my home. You better keep Robert because he is the best"
We had water damage & used SERVPRO of Ocala, who did an outstanding job restoring our problem & helped significantly in our negotiations with the insurance company. We live in The Villages & I strongly recommend to anyone in The Villages to used them.
Mr. Polci from Ocala Florida recited the following testimony To Mike Webb, Marketing Manager of SERVPRO of Ocala. "Please pass along my gratitude to Brian who the did the cleanup of the water and mold damage of our home. Brian did such a super job and left the area very clean and ready for the remodeling to begin"
"The team worked quickly and very professionally. Jacob Cox was very professional and made the process seem so easy. He answered all questions thoroughly and was always available. I was very grateful that he joined a conference call with my boss. He answered all their questions perfectly"!
Commercial Water Damage-The Waterfront Inn Hotel.
The Villages Florida.
"Great Job SERVPRO!"
"Robert was professional and Very kind. Great Job!"
All the guys were Amazing!
Very Good, Courteous, helpful, Thank You. Albert Morriston, Fl.
The crew that picked up the equipment after the flood was very courteous.The Villages, Fl.
Very Pleasant and Helpful. They did a great job, Thank You J. Smith Summerfield, Fl.
Robert with SERVPRO of Ocala was great. As of today things seem good as can be.
Great customer service is a rarity today, so when you get it, you know it. I called SERVPRO of Ocala because I had a water line break in the upstairs unit of our condo complex and within an hour the SERVPRO crew arrived immediately. They simply did not go through the motions as so often the case. What an asset to your company and we appreciate their dedication to our community.
I am taking this opportunity to let you know that the mold remediation process was handled in an exemplary fashion.
The workers from SERVPRO, headed up by owner Greg Williams and his team manager Brian, did a wonderful job. My husband and I feel that the men assigned to the project transformed a stressful situation into an almost pleasant experience. We cannot begin to express our appreciation for everything that transpired.
We certainly would recommend SERVPRO anytime for their service, which is very professionally done, and service done quickly.
All aspects of my association with SERVPRO of Ocala were satisfactory. They have a polite phone secretary, professional and courteous representatives.
I just wanted to write to let you know that Curtis and his crew did an excellent job at 1701 NW .... What a pleasure each and every one of them were to work with. Curtis is so very knowledgeable and helpful. It mad a very traumatic experience for me much more tolerable and so very productive. I just want you to know that I feel you have a real treasure in Curtis and his crew. Thanks to all, Dee
Fast Great Service!
Thank you for responding so quickly to our emergency at the FLDOT Operations.
I have already recommended SERVPRO to others-Anthony and Robert met all our expectations
"If all the personnel that work for SERVPRO are as professional and courteous as these gentlemen were,(Anthony & Robert) then there is nothing to be improved on"
Robert and Willie were so polite, kind and considerate of my time during this horrible event. They were very knowledgeable about what was going on so it gave me confidence that things were going to be fine. I just want you to know Mr Williams, what a great team you have.